Last updated: 1 May 2025

Autobahn Rent A Car (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing our website or using our services, you consent to the practices described in this policy.


1. Information We Collect

We may collect the following types of information:

a. Personal Data:

  • Full Name

  • Contact Details (Email, Phone Number, Address)

  • Date of Birth

  • Identification (NRIC/Passport/Driver’s License)

  • Payment Details (credit/debit card info, PayNow, etc.)

  • Booking and rental history

b. Technical Data:

  • IP address

  • Browser type and version

  • Device information

  • Cookies and usage data


2. How We Use Your Information

We may use your information for the following purposes:

  • To process your car rental bookings and payments

  • To verify your identity and eligibility

  • To communicate with you about your bookings, offers, and updates

  • To comply with legal and regulatory requirements

  • To improve our website and services

  • For internal record keeping and customer support


3. Disclosure of Your Information

We may share your information with:

  • Third-party service providers (e.g., payment processors, insurance companies, workshop partners)

  • Government or regulatory authorities when required by law

  • Our affiliated companies or subsidiaries

  • IT and marketing service providers under strict confidentiality terms

We do not sell or rent your personal information to any third parties.


4. Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, misuse, loss, or disclosure.

However, no method of transmission over the internet is 100% secure. We encourage you to keep your password confidential and log out after use.


5. Your Rights

Depending on your local data protection laws, you may have the right to:

  • Access and request a copy of your data

  • Correct inaccurate or incomplete information

  • Request deletion of your personal data

  • Withdraw consent to our use of your data

  • Lodge a complaint with a data protection authority

To exercise any of the above rights, please contact us using the information below.


6. Cookies

Our website uses cookies to enhance user experience. Cookies help us remember your preferences and improve site functionality. You may choose to disable cookies through your browser settings.


7. Retention of Data

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law.


8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised “Last Updated” date.

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